The fastest way to reach us:
Email movoza@tazmolabs.com. Please include your device type and a short description of what happened.
APP HELP
Technical issue
Tell us what you were doing and any message shown on screen.
ACCOUNTSign-in help
Get help accessing or managing your Movoza account.
IOSApple subscription
View or manage a subscription purchased through the App Store.
ANDROIDGoogle Play subscription
View or manage a subscription purchased through Google Play.
Deleting your account
You can permanently delete your account from inside Movoza. Open Settings, choose the account deletion option and follow the confirmation steps. If you cannot access the app, email us from the address connected to your account.
Voice and microphone help
- Check that Movoza has microphone permission in your phone settings.
- Move to a quieter space and speak naturally at a comfortable volume.
- Confirm that your device has a working internet connection for speech processing.
- Restart the lesson if speech recognition stops responding.
Privacy requests
For data access, correction, deletion or privacy questions, email movoza@tazmolabs.com. Read our full Privacy Policy for details.